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The Conflict Resolution process is a structured approach to resolving clinical disputes between forensic mental health services in Scotland. It aims to ensure timely, effective and fair resolutions.

The process was developed in 2005 and adopted as Scottish Government Policy in HDL (2006) 48. The conflict resolution model takes into account that Responsible Medical Officers (RMO) cannot be obliged to accept a patient whom, in their professional judgement:

  • does not meet the criteria for compulsory detention under current mental health legislation; or
  • would be inappropriately managed at their level of security – either that the level of security is excessive for the risks posed or insufficient to ensure safe care and treatment; or
  • would be inappropriate in terms of the treatment available in their facility.

In the case of an upheld tribunal as a result of the Mental Health (Care and Treatment) (Scotland) Act 2003 the responsibility to find a suitable location for a patient’s treatment lies with the Health Board and not any particular RMO.

Conflict Resolution Group

The process is managed by the Conflict Resolution Group (CRG), chaired by the Director and Lead Clinician of the Forensic Network. The CRG comprises independent experts and multidisciplinary practitioners.

The process includes three main stages:

Stage 1: Initial Resolution: A meeting between the referring and receiving boards to reach an agreement or create an Agreed Joint Statement outlining areas of disagreement.

Stage 2: Referral to Conflict Resolution Group: Independent experts review the case, prepare a report and provide recommendations.

Stage 3: Judgement: The CRG reviews the experts’ findings and offers final recommendations.

An expedited process is available for cases in which an urgent decision is required. This involves a single independent Consultant Forensic Psychiatrist reviewing the case and preparing a report with recommendations which are then accepted as the outcome of the process.

Frequently asked questions

Who oversees the Conflict Resolution Process?

What happens in each stage of the process?

How does the expedited process differ from the full process?

Who pays for expert reports?

How long does the process take?

Can I provide feedback on the process?